FAQ

FAQ

How can we help ?

Most frequently asked questions.

MCL offers a wide range of solutions from Consolidation to General Logistics. As a forwarder you have a complete peace of mind to not worry about your vendor competing with you as MCL’s policy of selling to only freight forwarder protects your interest.

If you are licensed as a logistics company in the UAE, MCL will extend our services to your company.

Click on the link to view the networks affiliation - Click Here

If you are registered in UAE and licensed as a logistics company. You are eligible to 30 days credit subject to a credit evaluation. Click on the link to send a credit evaluation request. - Click Here

Free time is 5 days from date of arrival for all LCL cargo unless it is agreed mutually. (Storage will be applicable from date of arrival for IMCO/ Haz Cargo, Chemical, Medicine & Food Stuff).

95% of all our import containers are de-stuffed within 24 hours of vessel arrival and made available for delivery.

93% of all our transhipment cargo is connected within 7 days of vessel arrival.

MCL only accepts payments through online transfer. Click on the link to request bank details - Click Here

Yes, you can. Click on the link to obtain more details about electronic DO procedure - Click Here

Click on the link for our city office location map - Click Here

Click on the link for our CFS location map - Click Here

Click on the link for our CFS location map - Click Here

CITY & JAFZA OFFICE TIMING
Monday To Thursday: 8.30 AM to 5.30 PM Saturday: 8.30 AM To 1:00 PM Lunch Break: 1:00 PM To 2:00 PM

LCL CFS TIMING
Monday To Thursday: 8.00 AM to 5.00 PM (Last Vehicle Cut Off: 4.30 PM) Saturday: 8.30 AM to 1:00 PM (Last Vehicle Cut Off: 12.30 PM) “During Summer Due to JAFZA Regulations, LCL CFS Will Be Closed From 12:00 PM To 3 PM. [Mid July Mid to Mid Sept)”.

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